Will my ad also go into the newspapers?

NO. If you place an ad in Ekowapi Classifieds your ad will only appear online. It will NOT go into the newspapers. To place an ad in the newspapers you have to contact them directly.

Why should I register?

Once you register you can place ads and request ad alerts for pre-specified ads. Also while you are logged in you will be able to see your recently viewed ads during that session.

Does it cost me anything to register?

Registration is free.

How do I register?

To register click on the "Login" button on the top right hand side of the horizontal navigation bar. Complete the registration details. You will then receive an email asking you to confirm your email address. Once you click on the security link of this email your registration will be confirmed.

Remember that if you do not confirm your email address by clicking on the security link in the confirmation of registration email sent to you, you will be unable to login again once you log out.

If you click on the place an ad button you will automatically be asked to register.

I registered but now am unable to login. Why?

You most likely did not confirm your email address by clicking on the security link on the confirmation of registration email sent to you.

I registered but did not receive a confirmation of registration email. Why?

Your email server is most likely picking up the email as SPAM and blocking it.

How do I change my personal details?

Login to your account.

Click on the "My Profile" option in the top horizontal navigation bar. You will be able to change all your personal details from here.


What do I do if I have forgotten my password?

Click on the "Forgot my Password" link on navigation bar on the login page. You will be asked to fill in your email address. An email will then be sent to that mailbox with a link. To access your password you will be required to click on this secure unique link which is valid for 24 Hours only.

Once you click on the link you will be asked to answer one of the three secret questions you completed upon registration. The system will then identify your account and you will be asked to enter a new password and confirm it. After confirmation you will be able to log in.

How do I find what I am looking for?

You have the option of searching or browsing.

In search, you submit a keyword and narrow the field down by specifying a category and a region if you so wish. A list of matching results shall be displayed for you.

If no results are displayed:

    * Make sure all words are spelled correctly
    * Try different keywords
    * Try more general keywords


To browse, you can use the easy access "Spotlight box". Select the vertical you wish to browse whether its property, jobs, motors or general classifieds. Then complete the variables to narrow your browse and scroll through the results.

How do I save my search results?

If you register you will be able to automatically access the ads that you viewed during that session. Once you logout that session data is lost.

How do I buy the item that I have selected?

Click on an ad that you are interested in. The preferred contact method and contact details of the seller will be there for you to use.

How do I place an ad?

Click on the "Place an ad" button. You will automatically be asked to register. Once you have registered, you will be asked to follow a sequence of steps to create your ad.

Step 1: Categorise your Ad
    You will be asked to select the category and region that you want your ad to appear in.

Step 2: Build your Ad
    You will be required to insert a title for your ad and a brief description that will show up in the browse and search results. You will also be asked for your preferred contact method.

Step 3: Enhance your Ad
    You will be asked to write a more detailed description for interested parties that click through to view your ad details. You have over 2000 characters that can be used to write your long description. You will also be able to add photo's here. You have 5 photos that you can upload with every ad.

Step 4: Confirm
    Confirm your advert and complete the starting date and any other details.

Step 5: Checkout
    If your chosen category is charged, you will taken to check out to process your credit card details.

What about adult ads?

When your ad is in an adult category your ad will be moderated prior to publication and will not appear immediately.

How do I upload pictures?

You will be able to upload up to 1 picture. For detailed instructions click here.

When does my ad go live?

When creating your ad you will be asked to specify the starting date for your ad to appear online. This date cannot be more than 45 days from today's date. If you do not specify a date, your ad will go live at the first available opportunity.

When your ad is in an adult category your ad will be moderated prior to publication and will not appear immediately.

How do I pay for my ad?

If your chosen category is charged you will need to pay via credit card. We only accept VISA and MASTERCARD. We do NOT accept Diners card or American Express at this stage.

What if my product is sold, how do I take my ad offline?

Login and go to "My Profile" in the horizontal navigation bar.

Under the "My placed ads" section please select "Currently placed ads".

Here you will find your current list of placed ads.

If your item has been sold already, you may mark the ad as "Sold". This will help reduce receiving calls and emails for items you've already sold. However you cannot remove your ad. The ad will continue to appear on the site until its expiry date, but will be clearly marked as sold.

Where will my ad appear?

Your ad will appear under the category and region that you selected in creating the ad. Your ad will NOT appear in the newspapers.

I am not getting any feedback from my advert. Why?

If you have not received a lot of feedback to your ad, you may want to consider the following points:

    * Is your price competitive?
    * Is your advert categorised correctly?
    * Do you have pictures?
    * Does your ad consist of a short and a long description as well as a title?
    * Is your long description detailed and explanatory?

I get an error message when I go to the site. Why?

You could have browser compatibility issues. Ekowapi Classifieds only supports Firefox (version 1.5 and above) and Internet Explorer (version 6 and above).

How do I contact Ekowapi for more help?

You may do so via the feedback form